FAQs

Click on the Contact Us button in the main menu

Orders usally take between 7 to 10 business days to process.

Handing costs vary depending upon the special packaging needs of your order; any special handling costs will be listed with the item description. Shipping and Handling charges are automatically calculated for you when placing an order and are based on the table below.

Number of Items	Shipping Cost Per Item
1-2	£2.00
3-6	£1.85
7-11	£1.65
12 or more	£1.50

Shipments are subject to stock availability.

Please e-mail through the contact us e-mail address and let us know what you would like to order and the destination. We can then let you know the shipping costs and instruct you on how to place the order. Unfortunately we will not be shipping the glitter globes internationally.

The best way to get a fast answer to your questions is to e-mail us at orders@wickedmerch.co.uk. Please include your full name, e-mail address, and your order number (if applicable) in your e-mail query.

Defective or damaged products may be returned within 15 days of the invoice date. Replacement will be for identical items only. Please use this form to report a defective or damaged item. If the defective or damaged item is no longer available, a credit will be applied for the item plus that item's shipping and handling charges to the credit card that the order was place under.

If you are exchanging an item you will need to either a)include a stamped addressed envelope to return the item in or b)give written permission to charge the return postage to the card the item was purchased with on the website

All orders are considered final. However, if you need to cancel an order please let us know as soon as possible. If your order has not shipped, we may be able to help you. Cancelled orders are subject to a 20% restocking fee.

We do not accept returns. We may exchange goods for an item of equal value(depending on the item). You would need to contact us to check that this is possible and we would have to charge you for shipping.